Support
Get help with your JIDOKA workspace or connected app.
For owner dashboards, provider connections, safe tests, launches, and Monthly Core support.
Contact support
Email hello@jidokagroup.com with your business name, the page you were on, the provider involved, and what you expected to happen.
If you are reviewing a workflow launch, include whether you are blocked on provider access, message approval, safe-test evidence, or launch readiness.
Common support topics
- Provider login setup for GoHighLevel, Hive Business Intelligence, CRM, calendar, email, SMS, booking, payment, or spreadsheet systems.
- Changing which build should be wired first.
- Understanding why Core recommended a workflow.
- Approving or changing customer-facing messages before safe test or launch.
- Reviewing JIDOKA Core at $497/month — as many Workflow Blocks as the business wants from the catalogue, the integrations each one needs, and a dashboard customized to how the business actually runs — after the first build launches.
Launch safety
JIDOKA should not launch workflows that send customer messages, update customer records, or change connected platforms until the approved owner or authorized representative has reviewed the relevant messages, rules, and launch conditions.
If something should be paused, email support and use the owner workspace note form when available so the request stays attached to the build record.